Frequently Asked Questions

Yes, some of the major UK telecom providers such as BT, SKY, Virgin Media and others include calls to 0870 minutes in some of their call plans at certain times of day.

EE (including T Mobile and Orange) and Vodafone also offer an add-on for inclusive 08 calls.

Please see below call providers with inclusive 0870 call plans:

BT – Click here

Sky – Click here

Virgin Media – Click here

Plusnet – Click here

Post Office – Click here

SSE – Click here

Vodafone – Click here

EE – Click here

You can call over 80 international destinations using this service.

For list of destinations – Click here

Please check your call provider’s call plan terms before making a call.

You can also check whether or not calls to 0870 numbers will be charged by your provider, by simply making a short call (for less than a minute). Then check on your online bill details/breakdown to make sure that your 0870 call package minutes are inclusive.

If your call plan does not inclue 0870 calls then your calls to our 0870 number is charged at 13p/min plus your phone company’s access charge.

See above faq answer for list of providers and plans that come with inclusive 0870 minutes.

Please note the important information below.

You must have the bill payer’s permission before using the service. Calls may be made from your call plan inclusive 0870 numbers minutes or are charged at 13p/min plus your phone company’s access charge if you do not have inclusive 0870 minutes in your call plan. 

If you are making a long call please hang up after 59 minutes and re-dial.

Do not exceed 1000 minutes per month or 100 calls per month as your provider may charge you if you exceed those limits.

Our Customer Services email is monitored 24/7. Please contact us via our Contact page if you have any queries. See our Terms and Conditions page for details of the Service Provider Support number.